Effective Date: April 9, 2026

Welcome to Prime Travel (primetravel.id). These Terms of Use govern your access to and use of our website. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. Nature of Service
The website primetravel.id serves as an information and inquiry platform for travel services. Prime Travel acts as a travel agent that facilitates bookings for flights, hotels, tours, and other travel-related services.

2. Inquiry and Booking Process

• No Direct Bookings: Please note that filling out and submitting a form on this website does not constitute a confirmed booking or a binding contract.

• Consultation: Upon receiving your inquiry, one of our agents will contact you personally via email or WhatsApp to provide a quotation and discuss further details.

• Final Confirmation: A booking is only considered confirmed once you have received an official confirmation from our agent and the required payment/deposit has been processed through our official offline channels.

3. Payments and Financial Transactions

• No On-Site Payments: Prime Travel does not collect payments or process credit card transactions directly through this website.

• Payment Instructions: All legitimate payment instructions, invoices, and bank account details will be provided directly by our authorized agents during the personal consultation phase.

• Security Warning: Prime Travel is not responsible for any losses incurred due to payments made to unauthorized accounts or third parties claiming to represent us without official verification.

4. User Obligations

By using our inquiry forms, you agree to:

• Provide accurate, current, and complete information.

• Use the website only for lawful purposes and legitimate travel inquiries.

• Not use the website to submit fraudulent requests or speculative inquiries.

5. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Prime Travel or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce or distribute any content without our prior written consent.

6. Limitation of Liability

• Third-Party Providers: Prime Travel acts as an intermediary between you and third-party service providers (airlines, hotels, etc.). We are not liable for any acts, errors, omissions, or negligence of these third-party providers.

• Information Accuracy: While we strive to provide accurate information, travel details (such as prices and availability) are subject to change until a final booking is confirmed.

7. Changes to Terms
Prime Travel reserves the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting to this page. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.

8. Governing Law
These terms are governed by and construed in accordance with the laws of the Republic of Indonesia.

9. Contact Us
If you have any questions about these Terms of Use, please contact us at:

• Email: info@primetravel.id

• Website: primetravel.id