Effective Date: April 9, 2026

At Prime Travel (primetravel.id), accessible from primetravel.id, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Prime Travel and how we use it.

1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. This typically includes:

• Contact Information: Name, email address, and phone/WhatsApp number.
• Travel Details: Destination, travel dates, number of passengers, and specific preferences.
• Communication Data: Any additional information you provide in the message or inquiry field.

2. How We Use Your Information
We use the information we collect primarily to:

• Personal Consultation: Allow our travel agents to contact you personally via email or WhatsApp to discuss your travel plans and provide customized offers.
• Service Fulfillment: Process bookings and reservations once a travel plan has been agreed upon.
• Customer Support: Provide assistance regarding your inquiries or existing bookings.

3. Payments and Financial Security
Please be advised that primetravel.id does not process direct payments or financial transactions on the website.

• All payment instructions and invoices will be sent directly by our agents through official communication channels (Email or WhatsApp) after the consultation process.
• We strongly advise you not to submit sensitive financial information, such as credit card numbers or bank PINs, through the inquiry forms on our website.

4. Third-Party Sharing

We only share your personal data with third-party service providers (such as airlines, hotels, tour operators, or insurance providers) after you have officially agreed to a booking. This is done solely for the purpose of securing your travel reservations.

We do not sell, trade, or rent your personal identification information to others for marketing purposes.

5. Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

6. Contact Information
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

• Email: info@primetravel.id
• Website: primetravel.id